RE-OPENING FAQ's | Hair Salon Denver Zandi K. Aveda
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Zandi K

RE-OPENING FAQ’s

We’re (almost) back, and we are SO excited! We know that it’s a new work world we’re entering into, and we want to make sure our clients and staff can be prepared for the new salon experience. It is extremely important to read through all the details posted below before your upcoming appointment at Zandi K Salons and text our system back, or before visiting Zandi K Salons.

THINGS TO KNOW BEFORE AN APPOINTMENT

    • Must show zero signs of illness or COVID-19 symptoms in the last 14 days
    • Must bring a mask to your appointment with you
    • One person per appointment – no guests / children / friends
    • Please minimize personal belongings brought to your appointment, they will need to stay with your person during your entire visit
    • Pre-wash hair 2 hours before service, come in with clean and dry hair
    • We will be minimizing blowdrying in the salon, only when absolutely necessary to complete the service.
    • We are providing a touchless check out experience, so we will  be collecting your payment information while booking your appointment
    • Please let us know if you have used at home color so that we can setup a digital consultation before your appointment to ensure proper booking!
    • APPOINTMENT ONLY – NO WALK INS

ARRIVING TO YOUR APPOINTMENT

    • When arriving to Zandi K Salons for your appointment, please wait in your car. Do not call us when you arrive, we will text you when we are ready for you to come inside!
    • We will take your temperature when you enter the salon for your appointment. 
    • You will need to have a mask for the entirety of your visit that fastens around your ears.
    • You will need to wash and sanitize your hands upon arriving.
    • Your stylist will great you with an elbow bump (please no hugging, even though we want to!)
    • Your stylist will take you to their sanitized ZK Zone for your service!

DURING YOUR APPOINTMENT

    • There will be social distancing in the salons, and a no touch shopping experience. Your stylist or support person can happily assist you with any product needs!
    • Blowdrying and hair washing will be done only when absolutely necessary to complete the service, for your safety and the safety of our team.
    • You will need to remain in your stylist’s ZK Zone during your service.
    • Please do not bring any guests/children/friends to your appointment.
    • Our support team will reschedule you in your ZK Zone during your appointment or your processing time!
    • Our restrooms will be limited to hand washing and employee use only
    • Please do not bring any food or open drink during your appointment, we are unable to allow it into the salon

IN BETWEEN APPOINTMENTS

    • Service providers will FULLY sanitize all areas in their ZK Zone with medical grade disinfectant, above and beyond the DORA mandated guidelines.
    • Service providers will wash their hands and sanitize before every guest
    • Support team members will FULLY Sanitize all waiting, reception, and retail areas between each client and will sanitize and switch gloves before every client interaction.
    • After sanitation is complete, our support team will text you when we are ready for the next appointment to enter!

Thank you for taking the time to read through all of the above precautions and protocol taken by our Zandi K Family. After reading all of the above information, before coming to your appointment at Zandi K Salons, you MUST be able to answer YES to all of the following questions:

    • I am currently aware of and following all of the Colorado guidelines
    • I am aware of the precautions Zandi K Salons is taking for my safety, and their teams safety
    • Currently, I am feeling healthy and have had no symptoms of Covid-19
    • I have not had a fever in the last 14 days, and I am able to check my temperature the day of my appointment.

Don’t forget to text back our team and let them know you have read and understand all of the above information! 

 

 

29 thoughts on “RE-OPENING FAQ’s

  1. I reviewed the information and texted my response of Yes for an appointment today but didn’t get a confirmation. Can someone call or text me to confirm I’m still on for my appointment today at 5:45 with Ranae?

    316-305-5418

  2. Can you please clarify the request to have hair pre-washed two hours before the service? For example, if I have an appointment at 4:45 and washed my hair that morning, I would need to wash my hair again by 2:45 pm? Because I’m coming from work, could I wash my hair an hour before my appointment?

  3. I have read and understand the information. I would like to purchase the following Aveda products: Invati shampoo and Invati Volumizing Tonic andPhomolient tomorrow after my hair cut. Thank you. See you at 6:30

  4. I have read and understand policy for service. I need to give you a credit card for service. I’m around to give you cc info over the phone. Thanks!

  5. I do not have a thermometer so hopefully can be tested with one of yours. Also, I have colored at home with semi permanent color, and need some treatment in addition to the cut to help with dryness and add some shine.

  6. I absolutely would love after my color and hair cut, I Blowdry to b able to see the results please let me know if still can b posible.

  7. I accept this new protocols. However, I do prefer for my hair to be blow dried and somewhat nice as I leave. I completely understand everything behind the protocols but if I am paying for this full service, and having a balayage I won’t know if I’m happy unless my hair is fully dried and done. If Zandik isn’t able to do this I may need to rethink this appointment. I hope you understand that having wet hair and balayage isn’t the same as getting it done and I like to know if I’m happy with it. I hope You understand my concerns. Thank you.

    1. Keren, I hope you enjoyed your sevice with Lindsey. Sorry we did not see this concern before your appointment. We are excited to move into phase two of our protocols and be able to add back blowdrying. We are hoping by mid June this will be a thing of the past. We will keep our guests in the know for your future appointments.
      Zandi K Support.

  8. i had at home dye in my hair and i have tried calling to tell you guys but i had no answer or response.

    1. I will let your stylist know and she may need to call you for a facetime consultation to make sure she has enough time for your service. Thank you!
      Zandi K Support

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